Terms of service

OVERVIEW

Welcome to Sivra Jewels. The terms “we”, “us” and “our” refer to Sivra Jewels. Sivra Jewels operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Sivra Jewels is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service (“Terms”) describe your rights and responsibilities when you use the Services.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your jurisdiction of residence.

You agree to provide accurate, current, and complete information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account and password.

SECTION 2 - OUR PRODUCTS

We strive to display product descriptions and images as accurately as possible. However, colors and product appearance may vary depending on your device.

All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue products at any time.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion.

Your purchases are subject to our Refund Policy.

SECTION 4 - PRICES AND BILLING

All prices are subject to change without notice. Prices do not include taxes, shipping, customs duties, or import charges unless stated.

You agree to provide accurate payment information and authorize us to charge your selected payment method.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, and designs, is the property of Sivra Jewels and is protected by applicable intellectual property laws.

You may not reproduce or use our content without written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools. These are provided “as is” without warranties.

SECTION 8 - THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for their content or policies.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Sivra Jewels is powered by Shopify, which enables us to provide the Services to you. However, all sales are made directly between you and Sivra Jewels. Shopify is not responsible for transactions, injuries, damages, or losses resulting from products purchased from our store.

SECTION 10 - PRIVACY POLICY

All personal information collected is governed by our Privacy Policy.

SECTION 11 - FEEDBACK

If you provide feedback, reviews, or suggestions, you grant us the right to use such content without restriction or compensation.

SECTION 12 - ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if necessary.

SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful purposes, to violate laws, or infringe intellectual property rights.

SECTION 14 - TERMINATION

We may terminate your access to the Services at any time if you violate these Terms.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” without warranties of any kind.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sivra Jewels shall not be liable for indirect, incidental, or consequential damages resulting from use of the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Sivra Jewels and its affiliates from any claims arising from your breach of these Terms.

SECTION 18 - SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain valid.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Sivra Jewels.

SECTION 20 - ASSIGNMENT

You may not assign these Terms without our written consent.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Surat, Gujarat, India.

SECTION 22 - CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of our Services constitutes acceptance of changes.

SECTION 23 - CONTACT INFORMATION

Sivra Jewels
Building No./Flat No.: 620
Shree Ram Nagar Society
Sudama Kalakunji Bridge
Near SMC Nagar Prathmik School
Kapodara
Surat, Gujarat 395006
India

Email: support@sivrajewels.com
Phone: +91 8080803064
GST: 24GEWPP9122N1ZI
BIS: HM/C-7190360616